Already the third Caring Company’s Fireside Chat.

We had the pleasure of speaking with another exceptional leader, Anders Bouvin.

The former CEO of Handelsbanken, the great retail bank featured in our book, reflects on the major steps of his career and explains the humanistic philosophy of the bank he led.

In this episode, he addresses a variety of interesting topics, such as:

  • How to acquire a new company while fully respecting its culture and identity
  • How to build a strong network of over 200 branches without a business plan or time pressure
  • What really builds customer loyalty
  • What is the role of a leader in a caring company

Enjoy the conversation!

 

A thoughtful review of The Caring Company in Forbes

A thoughtful review of The Caring Company in Forbes

This Tuesday, Forbes published a long and remarkably in-depth review of The Caring Company, written by Roger Trapp — and Laurent Marbacher and me were genuinely struck by how precisely it engages with the heart of our argument. The article (see the link to it in my...

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Thinkers50 Breakthrough Idea Award 2025

Thinkers50 Breakthrough Idea Award 2025

The Caring Company has been shortlisted for the « Breakthrough Idea Award » of Thinkers50. This award is dedicated to the legacy of great thinker C.K Prahalad. This is how Thinkers50 define this award: From Taylorism to The Fortune at the Bottom of the Pyramid, new...

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